Overview

What are Webhooks?

With Tackle's Webhooks, you can receive an HTTP POST request to an endpoint you've provided when Order, Private Offer, and Metering Events happen. Its payload will contain relevant data regarding the event.

Why use Webhooks?

Webhooks are a way to automate one or multiple parts of your Marketplace sales, purchase, or provisioning workflows. Event notifications can kick-off any of these processes, aligning your direct and digital sales process.

Our customers are using Tackle's Webhooks to reduce time to initiate user onboarding, automatically provisioning users and sending purchase information to their CRM and ERP systems.

When will you receive webhook notifications?

There are several types of events you might receive on your endpoints: Order, Private Offer, and Metering events.

Order events include:

• New orders
• Order modifications
• Order cancellations

Private Offer events include:

• Private Offer Created - A Private Offer is created in Tackle.
• Instructions Emailed To Buyer - An email with a link to Private Offer details is sent to designated buyer contact(s).
• Buyer Opened Instructions Email - A buyer email recipient opened an instructions email.
• Buyer Viewed Offer - A buyer email recipient clicks through to the Private Offer details page from an email.
• Buyer Accepted Offer - A buyer clicks to accept a Private Offer and redirects to the Marketplace to transact.
• Private Offer Created in Marketplace - A Private Offer is created in the marketplace.
• Private Offer Failed to Create in Marketplace - An error occurred when creating a Private Offer in the marketplace.
• Private Offer Cancelled in Marketplace - A Private Offer is successfully cancelled in the marketplace by the ISV.
• Private Offer Failed to Cancel in Marketplace - An error occurred when cancelling a Private Offer in the marketplace.

Metering events include

• Usage Record Processed - When a usage record has been processed.