Webhook Error Notifications

Tackle Webhook Error emails are sent when Tackle tries to send a payload to your Webhook URL and receive an error response.

For 400 Errors

Confirm that our payload matches the shape expected by your endpoint.

For 401 and 403 Errors

Use the Get a Vendor-Level Webhook or Get a Product-Level Webhook endpoints to check if authentication configuration for your webhook is correct.

For 404 Errors

Use the Get a Vendor-Level Webhook or Get a Product-Level Webhook endpoints to check if the URL configured for your webhook is correct.

For 500 Errors

Use our Test a Webhook endpoint to help debug your issue. Calling this would send a test payload to your endpoint along with any error messages we might be seeing.

Note that some errors might be specific to an event type. Try to pass different event types to the Webhooks Testing endpoint to make sure you've covered the different edge cases.